Acknowledging the Traditional Custodians of the lands on which we work.

Positive Behaviour Support

Evidence-informed support that focuses on understanding behaviour, improving quality of life, and reducing the need for restrictive practices.

About This Service

Behaviour support that starts with understanding

Positive Behaviour Support (PBS) is a person-centred therapy framework. Rather than focusing only on what someone does, PBS asks why — and works with participants, families, and support teams to create environments where everyone can thrive.

At Ngara Care, our behaviour support is delivered with cultural respect, patience, and a deep commitment to upholding the dignity, choice, and rights of every participant.

What's involved

  • Functional Behaviour Assessment (FBA) to understand the drivers of behaviour
  • Development of a personalised Behaviour Support Plan
  • Strategies to teach new skills and prevent behaviours of concern
  • Training and coaching for families, support workers, and other key people
  • Monitoring, review, and continuous improvement of plans
  • Working towards reducing or eliminating restrictive practices

Our approach

We work collaboratively. The participant, family, support workers, and other allied professionals are all part of the team. We focus on:

  • Quality of life — relationships, autonomy, meaningful activity
  • Skill-building — teaching new ways to communicate and cope
  • Environment — adjusting routines, sensory elements, and triggers
  • Cultural safety — strategies that honour identity and family

Who it's for

PBS may be helpful for NDIS participants who experience behaviours of concern that affect their safety, relationships, or ability to take part in everyday life. Funding is typically captured under Improved Relationships in your NDIS plan.

Our PBS Process

How we walk through it together

1

Initial conversation

We meet to understand the participant, the family, and what's been happening.

2

Assessment

A Functional Behaviour Assessment helps us understand what behaviours are communicating.

3

Plan development

We co-design a behaviour support plan with practical, doable strategies.

4

Implementation

We coach families and support workers to use the plan consistently.

5

Monitoring

Regular check-ins to see what's working and what needs adjusting.

6

Review

We update the plan as new skills are learned and quality of life improves.

Looking for behaviour support?

Reach out to our team to discuss whether PBS could be a good fit for your situation.

Contact Ngara Care